CCT 100-890 CLTECH

Course Description

The Cisco Certified Technician Supporting Cisco Collaboration Devices (CLTECH) course focuses on the skills required for onsite support and maintenance of Cisco® collaboration endpoints and operating environments. Technicians in this area must be able to identify Cisco collaboration endpoint models, accessories, cabling, and interfaces; understand the Cisco collaboration software and identify commonly found software; and be able to use the Cisco Command-Line Interface (CLI) to connect and service products. You will increase your competency in collaboration fundamentals, use common network tools for Data, Video, and Voice infrastructure components, perform common service-related tasks specific to Cisco Collaboration products, and achieve basic troubleshooting tasks including replacing hardware due to failure or upgrade. This course prepares you for the 100-890 Supporting Cisco Collaboration Devices (CLTECH) exam.

This course will help you:

• Achieve greater proficiency in using Cisco software configuration and tools, perform basic troubleshooting and remedial services, and achieve a greater understanding of video and collaboration fundamentals;
• Gain confidence in managing Cisco collaboration devices and systems;
• Prepare for the 100-890 CLTECH exam, which earns the Cisco Certified Technician Collaboration certification.

This course offers device-specific training and certification program for Field Engineers specifically:

• Cisco Third-Party Maintainer Field Engineers.