The Microsoft Office Specialist: Outlook Associate course and certification provides knowledge on customizing the Outlook user interface format message content, creating or inserting graphic elements, and sending and responding to emails and meeting requests. It covers the ability to enhance professional correspondence, creates calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
An individual earning this certification has approximately 150 hours of instruction and hands-on experience with the product, has proven competency at an industry associate level, and is ready to enter the job market. They can demonstrate the correct application of the principal features of Outlook and can complete tasks independently.